Built for recovery teams

Recovery workflow automated, at scale

PayClaim runs 80% of your escalation process autonomously — from friendly reminder to legal notice — so your team handles exceptions, not routine.

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Portfolio Overview47 active

€284,600

Total under management across 142 claims

Acme Corp

12 claims · €48,200 outstanding

€48,200

Step 3 sent

NovaBuild

8 claims · €67,400 outstanding

€67,400

Step 1 sent

Studio Lark

23 claims · €169,000 outstanding

€169,000

Step 4 pending

Recovered this quarter

€142,800

87% recovery rate

49%

of B2B invoices are paid late

€40

compensation per claim (EU law)

80%

of follow-ups can be automated

89%

of firms say manual chasing doesn't scale

The problem

Manual follow-up doesn't scale past 50 claims.

Your team spends hours on repetitive emails that could be automated. The claims that need human attention get buried under routine follow-ups.

49%

of claims require only routine follow-up

Most overdue invoices follow the same pattern: reminder, follow-up, formal demand. This is exactly what automation handles best.

14 hrs

per operator per week on manual chasing

Time your team spends writing emails, tracking responses, and scheduling follow-ups — instead of handling complex cases.

€40+

your clients are legally owed per late claim

EU Directive 2011/7/EU entitles creditors to €40 fixed compensation plus interest on every late commercial payment. PayClaim calculates this automatically.

How it works

From intake to recovery in three steps

Import your portfolio, set your automation policies, and let PayClaim handle the routine escalation while your team focuses on exceptions.

Step 01

Import your portfolio

Upload a CSV of claims from any accounting system. Clients are matched or created automatically. Overdue items are flagged instantly.

Step 02

Automation runs the sequence

Five escalation steps per claim, from friendly reminder to legal notice — personalized by debtor, amount, and jurisdiction. Sent autonomously or held for review based on your policies.

Step 03

Handle exceptions, track results

Your team reviews only what needs human judgment. Track recovery rates, automation performance, and portfolio health from your dashboard.

Day 1 · FriendlySent · Opened Mar 12

Quick reminder about invoice #1047

Hi Sarah — just a heads up that invoice #1047 for €3,200 was due on March 10. These things happen. Here's a direct link to pay, and let me know if there's anything I should be aware of on your end.

Day 7 · ProfessionalSent · No response

Following up — payment outstanding for invoice #1047

Dear Sarah, I'm writing to follow up on invoice #1047 for €3,200, now one week past the agreed payment date. I'd appreciate an update on the expected payment timeline so I can plan accordingly.

Day 14 · Formal demandScheduled · Mar 24

Formal payment request — Invoice #1047 (14 days overdue)

Dear Ms. Chen, this is a formal request regarding the outstanding balance of €3,200 for Invoice #1047. Under EU Directive 2011/7/EU, statutory interest and a fixed compensation of €40 now apply to this debt.

Day 30 · Legal noticeScheduled · Apr 9 · PDF attached

Formal notice before proceedings — €3,272.80 due

This constitutes formal notice under Article L.441-10 of the French Code de commerce. The total amount now due is €3,272.80, comprising the original invoice amount, statutory interest, and fixed compensation.

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